ToGoOven Terms and Conditions

1. Who you contract with

These terms govern the use of ToGoOven and are entered into between you and the operator of ToGoOven, domiciled in Bogotá D. C., Colombia, with contact at [email protected], hereinafter «the operator» or «we».

ToGoOven is the name of the service. Its intellectual property owner, the operator who provides the service and the data controller may be different entities when this is expressly stated. No reference to a future entity replaces the person who currently assumes these obligations.

The usual channel for privacy, support and complaints is [email protected]. General technical support is provided as available, with no guaranteed contractual response time. Rights requests and complaints subject to a legal deadline are handled within that deadline. Personal data is processed according to the Privacy Policy available on the site. That policy informs about the processing; specific authorizations are obtained when applicable and are not presumed granted for every feature by accepting this contract.

2. Acceptance and capacity

Before you use the features subject to this contract, we give you access to the text and an affirmative acceptance mechanism. Browsing for information or reading the documents does not by itself amount to accepting all the obligations of use. Each channel, including MCP where applicable, must offer an adequate mechanism before enabling its features that are subject to acceptance.

The record identifies the applicable version and date and is managed according to the Privacy Policy. You can keep a copy. A later version does not apply retroactively to events that already occurred merely because an update was published.

The service is offered to people aged thirteen and over. Children under thirteen may not use it under these terms, even with an adult's permission. Between thirteen and seventeen, only the permitted features may be used, with the involvement and authorization of the representative where the law requires it. The minimum age of access does not replace the capacity to enter into contracts or the valid age to consent to each processing. Features that require a special regime are not enabled without their safeguards. If you act on behalf of an organization, you must be empowered to bind it.

3. What the service offers

ToGoOven provides tools for PDF, images, scanning and the features stated as available. The current offer comprises the website, the application installable from the browser (PWA), the local assistant and the MCP server. Android is a planned channel whose availability will be expressly announced.

The current tools process documents on your device. This does not remove the service's technical communications, including the MCP's usage-control communications. Remote processing and remote planning features are planned for a future offer, will be optional and will be identified before any information is sent. The assistant's remote planning does not by itself involve uploading the content of a file. A remote processing feature that requires it must state so expressly and obtain the corresponding decision.

Descriptions of future features do not constitute an available offer until they are enabled. Experimental features are identified and any known material limitation is explained. Plan limits, technical requirements and available features are presented accessibly before the relevant use.

We do not offer an enterprise availability level or additional services unless specifically agreed. We announce foreseeable interruptions and maintenance when reasonably possible. This does not remove the obligations of quality, security and information, or the remedies that are legally enforceable.

4. Free plan and future paid offers

The free plan has no access price and may be financed by advertising. Its limits are shown in the application. Being free does not remove non-waivable rights or authorize processing data for any purpose.

As of the date of this version, no paid plans are sold. No charge will be generated merely for using the free plan. Future subscriptions are planned. Before offering a purchase or subscription, the applicable commercial terms will be published and shown, including total price and taxes, currency, duration, renewal, cancellation, payment methods, support and rights of refund or termination.

We will not apply automatic renewal or new charges without the required information and acceptance. Rights of withdrawal, chargeback and refund will be explained according to the law and the purchase channel. It is not presumed that starting to use any tool automatically removes all those rights.

If a contracted service is withdrawn, we will apply the legally or contractually applicable notices, remedies and refunds. The obligation to describe future payment terms does not allow charging before they are complete and accepted.

5. License to use

We grant you a limited, non-exclusive and non-transferable authorization to use the service on authorized devices, for lawful personal or professional purposes and according to the plan. It includes the technical copies needed to run the application in the browser or in its authorized installations.

This authorization does not transfer ownership of our software, designs, texts, trademarks or other protected assets. Its suspension or termination is governed by section 14; it cannot be used to remove non-waivable rights or to retaliate against legitimate complaints.

License keys and tokens that work as credentials must be kept confidential. Do not publish them or share them beyond the devices and users allowed by the plan. If you detect exposure, use the unlinking mechanisms or contact support through a secure channel.

6. Your files, results and permissions

You keep the rights you have over your documents and the results. We do not acquire their ownership by processing them, nor do we require you to assign them to use ordinary tools. We cannot grant you rights that belong to third parties, nor guarantee that any AI-generated result is exclusive or protectable.

When you choose a remote feature, you authorize us only to perform the technical operations needed to provide it and to meet the applicable obligations, within the stated scope. We do not obtain a general permission to reuse content for advertising, sell content or train models.

You must be entitled to use the files and process the data you entrust to us. Processing other people's data may require an additional legal basis or a data processing agreement; your acceptance of these terms does not replace those requirements. Our own obligations remain in force.

Keep the originals and backup copies. Local storage may be lost through data deletion, device failures or browser decisions. We do not offer remote recovery or backup unless a feature expressly states so. Check the exported file before deleting the original.

7. Permitted use and protection of the service

You may not use ToGoOven to:

• Commit crimes, fraud or impersonation, or infringe other people's rights, including intellectual property, privacy, personal data and protected secrets.
• Access systems, accounts, documents or features without authorization; forge licenses or circumvent access controls, quotas or reward validations.
• Interfere with the availability, integrity or security of the service, introduce malicious software or carry out intrusive testing outside a valid authorization.
• Generate fraudulent impressions, clicks, installations or rewards, or induce third parties to do so.
• Resell or sublicense access, extract protected components, exploit our infrastructure as your own service or unlawfully reproduce our code, brand or materials.
• Automate access outside the authorized interfaces, capabilities and limits. Expressly permitted MCP and API integrations and automations are governed by their documentation and terms.

Reverse engineering, modification or circumvention that infringes protected rights or controls is not authorized, except for the rights recognized by mandatory rules or applicable licenses. The licenses of free software and other third-party components prevail over this contract with respect to those components.

These rules do not prohibit lawful competition, independent software development, using your own documents or results, exercising legal exceptions or carrying out expressly authorized security research. A breach of contract is not automatically presented as a crime.

If you find a vulnerability, report it responsibly to the operator's contact, avoiding access to other people's data, altering production or disclosing secrets unnecessarily. This invitation does not by itself grant authorization for intrusive testing.

8. Responsibility for conduct and compliance with the law

You are responsible for your unlawful use and for the infringements attributable to you under the law. The operator is responsible for its own obligations and conduct under the legally applicable terms. These terms do not decide in advance the liability of third parties, administrators or collaborators.

Criminal liability is determined by the law and by the conduct of each participant; it cannot be removed or shifted by this contract. The availability of a general-purpose tool is not an authorization to commit crimes, and an acceptable-use clause does not replace reasonable measures against known abuse.

We may adopt the proportionate protection measures described in the Privacy Policy, comply with valid requests and go to the authorities when appropriate. We do not assume a general obligation to inspect files that stay exclusively on your device, nor do we claim to have access to them.

9. Features that require special attention

Signatures and seals. An image of a signature, initials or a seal does not by itself amount to a certified digital signature, identity authentication or a universal guarantee of evidentiary value. Check the requirements of the transaction and use an appropriate method. We will only announce certifications or identity features that are actually available.

Redaction and removal of information. The feature must describe which elements it modifies and which may remain, for example attachments, metadata or layers outside its scope. Check the exported document before sharing it. This recommendation does not reduce our obligation that the feature does what it announces.

Unlocking and protection. Use these features only when you are authorized. Do not enter passwords or secrets in remote conversations. The necessary secrets are requested through the corresponding local mechanism.

Vault. Its description explains what it protects, where it is stored and whether key recovery exists. Recovery is not promised when it is not technically available.

AI and MCP. Automatic results may contain errors. Instructions and documents may include malicious content: do not treat them as authorization for additional operations. Use minimal permissions and review operations that may overwrite, delete or send information. An external AI client is also governed by its own terms and may have data flows beyond ToGoOven's control.

The service does not replace professional advice nor does it by itself certify the regulatory compliance of your documents. This delimitation does not allow us to fail to provide the services expressly offered.

10. Confidentiality

Non-public information that one party communicates to the other in order to provide or receive the service, and that by its nature or context should reasonably be considered confidential, will be used only for that purpose or for a valid legal basis. This includes content received in remote features, support, business secrets and credentials. Public content of the site or code already publicly distributed does not become secret because of this clause.

We limit access to people who need it and require appropriate obligations from them. Providers acting on our behalf must be bound by the relevant terms. The obligation does not prevent the operations needed to carry out your valid instructions or the disclosed processing with a legitimate basis.

Information is not considered confidential if the receiving party can show that it was public without breach, was lawfully known without a duty of confidentiality, was obtained from an authorized third party or was independently developed. Legally required disclosure is limited to the applicable scope and is communicated to the other party when possible and permitted.

Confidentiality continues after the service ends as long as the information remains confidential or the applicable legal obligation subsists. Business secrets are protected for as long as they meet their legal requirements. This clause does not prohibit reports, complaints, honest reviews, cooperation with authorities or disclosures protected by law.

When we act as processors of personal data, the corresponding data processing agreement also applies. Contractual confidentiality does not replace authorization, transfer safeguards, the data subject's rights or security measures.

11. Intellectual property and third-party components

ToGoOven's software and own elements belong to their owners or are used under license. Trademarks and distinctive signs may not be used to create confusion, impersonation or a false appearance of sponsorship. Nominative references and other legally permitted uses are respected.

Third-party notices and their licenses are available in Third-party notices. They include the components, models and materials that require it. These terms do not restrict rights that a third-party license validly grants you.

You may send us voluntary suggestions to improve the product. You allow us to use them for that purpose without any obligation to implement or pay for them, unless otherwise agreed. Do not send third-party secrets or material that requires special terms without agreeing on them first. This rule does not assign your documents or all their content as if they were suggestions.

12. Warranties, risks and the operator's liability

We respect the applicable mandatory warranties, services and rights. Within that framework, the published features, requirements and limitations define the service offered. We do not guarantee compatibility with every device or file, uninterrupted availability or the absolute absence of errors. Nor do we promise that an AI output will always be correct.

If a service does not work as offered, you can contact support and exercise the applicable remedies, including correction, repeating the operation, refund or other rights depending on the case. Being free, accepting a warning or the existence of an external provider does not remove our own legal obligations.

To the extent valid under the applicable law, we do not assume indirect damages or losses that are not legally attributable to our breach. We do not automatically classify all damage to documents or devices as indirect: its nature and causation are determined case by case.

Liability is not excluded or limited where the law prohibits it, including liability arising from willful misconduct, gross negligence where applicable, personal injury and the consumer's non-waivable rights. Nor are the legal duties of data protection, confidentiality and security excluded by a generic attribution to the user.

No zero cap is set for free users. Any additional economic limit for a business relationship without consumer status must be set out in a specific agreement, be proportionate and preserve the legal exceptions. Work or professional use does not by itself remove a possible consumer status.

Authorities keep their powers and users their legal actions. The invalidity of a limit does not authorize automatically replacing it with an absolute exclusion of all rights.

13. Third-party claims and damages attributable to the user

If a third party makes a claim for an infringement attributable to your content or unlawful use, you will be liable for the damages that legally correspond to you. This rule does not shift to the user the operator's own breaches, sanctions whose liability cannot be shifted or the provider's mandatory obligations.

In business relationships where agreeing on an indemnity is valid, it will be limited to third-party claims caused by infringements attributable to the client and will be detailed in the corresponding agreement. That agreement must include timely notice, reasonable cooperation, defense rules, mitigation and the exclusion of settlements that impose obligations or an admission of liability without consent. There is no automatic obligation here to pay any of the operator's legal bills or sanctions.

14. Suspension, review and termination

You can stop using the service and manage your data according to the Privacy Policy. Termination does not remove payment obligations already validly assumed or applicable refund rights.

We may limit or suspend features for serious or repeated breach, security risk, fraud, unauthorized use, a valid legal request or a duly justified technical need. The measure must be proportionate. Except in an emergency or where legally prevented, we will state the cause and scope and offer a reasonable opportunity to correct or complain.

You can ask the operator's contact for a review. Where appropriate, a person will review the block. We do not suspend to punish good-faith complaints, reports or the exercise of rights. We may withhold detection details when disclosing them would allow controls to be circumvented or would affect third-party rights.

When technically possible and legally applicable, we will provide a reasonable exit and access to results already created, without requiring you to accept new optional features. We do not promise to recover local documents that have already been deleted or that are not under our control.

If we close the service or withdraw an essential feature, we will give reasonable advance notice when possible and meet the applicable continuity, export or refund obligations. The rules on rights over content, confidentiality, liabilities already incurred and dispute resolution survive to the relevant extent.

15. Third parties, ads and political uses

External providers and sites have their own terms for their activities. We do not control all their content, but this does not exclude our obligations for selection, configuration, integration or data processing when they legally fall on us. Advertising is not a professional recommendation or an endorsement of the advertiser by ToGoOven.

The use of the service by a person or organization does not imply the operator's endorsement of their ideas, party, campaign, candidate or government. You may not use our brand to simulate that endorsement. This rule does not prohibit legitimate references or criticism.

Protection measures are based on the applicable conduct and requirements. We do not use document content to infer political affiliations or to target political advertising. We handle official requests according to the procedure described in the privacy policy, limiting delivery to existing information where legally applicable. We do not promise absolute resistance to valid orders, notice in every case or immunity from acts of government.

16. Changes

Each version states when it is in force. We will announce material changes before they apply and ask for new acceptance or authorization when appropriate. Changes required by a security emergency or a rule may apply within the necessary period, with the legally applicable information.

If you do not accept a change that requires your acceptance, we will explain which features cannot continue and what rights of exit, refund or retention of information you have. We do not use this mechanism to retroactively alter events, charges or claims that already occurred.

Previous versions are available at togooven.com/legal/versiones. Specific commercial or processing terms prevail in their subject matter when validly incorporated, without reducing mandatory rights.

17. Change of operator and possible LLC

We may propose a succession or assignment linked to a reorganization or transfer of the service, meeting the applicable information, consent and data protection requirements. We will identify the successor entity, its role, domicile, contact and effective date.

The entity that takes over the service must assume the corresponding obligations. The change does not by itself remove earlier liabilities, existing credits or remedies, nor does it allow data to be used for incompatible purposes. If your acceptance or authorization is legally required, we will obtain it before the relevant operation.

Assigning software or a brand to an LLC does not automatically change the contracting party, the data controller, or the law or forum of this contract. Any change to these must be made expressly and respect mandatory rules. Until then, the identity and regime stated in this version apply.

18. Applicable law and complaints

This version is governed by the laws of the Republic of Colombia, without depriving you of mandatory protections that apply because of your status as a consumer, your residence, your activity or another relevant legal connection. Disputes are submitted to the legally competent authorities and courts. This version does not impose a future United States jurisdiction or mandatory arbitration.

The offer is aimed at Latin America, the United States, Canada and the United Kingdom and may reach users in other countries, including European markets. The interface language does not determine the applicable law, nor does it imply that a single United States or European law covers all those territories. Any necessary regional terms will be announced before enabling the services they affect.

You can file a complaint with the operator's contact and will receive attention and an answer within the applicable legal period. A prior procedure is required only when the applicable law establishes it; this contract does not prohibit urgent measures, reports, constitutional actions (tutelas) or going to the competent authorities. In Colombia, the SIC exercises the functions the law assigns to it in consumer protection and personal data.

If a United States law or forum is later adopted for a valid business relationship, the agreement will identify the specific state, scope and conditions. Its existence does not automatically remove applicable federal, other-state or foreign laws. Any arbitration clause or procedural limitation will require proper evaluation and acceptance; it is not incorporated by mere reference to the future LLC.

19. Entire agreement and order of documents

These terms and the specific terms validly accepted govern the service. The Privacy Policy explains the processing and its decisions; the data processing agreement governs entrusted operations where applicable. Technical documentation does not silently introduce new essential obligations, charges or waivers.

If a provision is invalid, the others remain when they can work according to the law. An interpretation or adjustment cannot remove non-waivable rights or unduly alter the balance of the contract. Not enforcing a right in one case does not mean waiving it forever.

We publish versions in Spanish and English with the same scope and version number. They must be interpreted consistently; no translation limits mandatory rights or allows imposing a material condition that was not explained understandably in the corresponding contracting process.

Preparation annex for business contracting

This annex lists the contents of a separate agreement that must be complete before offering a mode that requires it. It is not an indemnity, an economic cap or a DPA already concluded.

1. Identity and powers of the parties; subject matter, channels, authorized users and contracted limits.
2. Type, purpose and duration of the processing; categories of data and data subjects; documented instructions and the actual allocation of roles.
3. Appropriate security, staff confidentiality, authorized sub-processors and replacement conditions.
4. International processing and the mechanism in force for each flow; cooperation on rights, risk assessment and incidents.
5. Return and deletion at the end, delimited legal retention and reasonable evidence of compliance or audit, without disproportionate access to other clients or secrets.
6. Price, duration, support and availability level if offered; procedure for changes and termination.
7. Economic limit and negotiated exclusions where valid; exceptions, attributable damages, defense and proportionate indemnity.
8. Law, forum and language chosen after defining the entity and markets; respect for rules that do not admit agreement to the contrary.

Publishing this annex does not replace provider contracts nor does it by itself transfer intellectual property rights to an LLC.